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Knowledge

How can I track my electrical cable connectors ?

With the advances of the Internet and the improvement of global logistics system, the logistics status of your cable connector can be tracked through different channels...

What port of loading available for electric crimping tool ?

Most of the time, YUEQING KAISEN TRADING CO., LTD will choose the port closest to the warehouse. If you have to define a port, please contact our Customer Service...

What to do if shrink tube is damaged during shipping?

YUEQING KAISEN TRADING CO., LTD makes every attempt to protect the item from harm, but it cannot be fully ensured. If you find any damage, please write it all down...

What to do if it is incomplete heat shrink tubing delivery?

If your order is missing any items or parts, please notify us as soon as possible. YUEQING KAISEN TRADING CO., LTD is committed to your satisfaction first and foremost...

What should I do once I receive cable wall clips imperfections?

YUEQING KAISEN TRADING CO., LTD has set up some regulations and plans to deal with such an issue. Once you receive the cable wall clips and find it imperfect, please...

How to contact your after-sale service division?

YUEQING KAISEN TRADING CO., LTD provides quality after-sale customer support on several channels. They are email, phone, live chat, etc. Details are listed at the Contact Us page...

Where to get help if momentary push button switch gets problem during the use?

Please stop using push button switch immediately and contact us for effective solutions. In relates to the working performance of the products, we will assign our...

Can we arrange the 30 amp fuse shipment by ourselves or by our agent?

Please let us help if you have any questions about shipping from China, and hope we can work together to find the right logistics just for you. YUEQING KAISEN TRADING CO...

What kind of packing is provided for electrical accessories ?

YUEQING KAISEN TRADING CO., LTD has packages designed and made on our own to safeguard the electrical accessories . If you have special needs, we can also do some...

Is electric wire connector tested before shipment?

Of course. We guarantee that we will perform strict tests on every electric wire connector before shipping it out of the factory. High-quality products and service...

How to pay for heat shrinkable tube ?

YUEQING KAISEN TRADING CO., LTD offers a few different payment methods, including credit card, online payment, PayPal and more. Consult our sales staff if needed...

Does heat shrink tube have warranty period?

YUEQING KAISEN TRADING CO., LTD needs you to be happy with your buy. Your satisfaction with all the order is our main concern. When You have some questions about...

How long is the warranty period of electrical box ?

This answer to this question can be found at the "Product Details" of our official website, or through contacting us. Within the warranty period, YUEQING KAISEN TRADING CO...

How to extend flexible conduit warranty?

You may ask for the information about the extended warranty of flexible conduit from our staff. This warranty is valid for products selling worldwide. Our product...

Can battery terminals be customized?

The YUEQING KAISEN TRADING CO., LTD professional services group provides customized solutions to fulfill unique or hard business requirements. We are aware that...

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