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Knowledge

What to do if it is incomplete pilot lamp delivery?

Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once...

What to do if it is incomplete pilot lamp delivery?

What should I do once I receive 3 phase plug imperfections?

Once you receive our 3 phase plug with any defect, send the pictures of defect details to us, our team will get back to you as soon as possible. According to the...

What should I do once I receive 3 phase plug imperfections?

How to contact your after-sale service division?

There are various ways for customers to contact YUEQING KAISEN TRADING CO., LTD's after-sales team. Since founded, we have established strong after-sale system including...

How to contact your after-sale service division?

Where to get help if heat shrink butt connectors gets problem during the use?

We are full of confidence in heat shrink butt connectors , but we welcome consumers to remind us of product issues, which will help us to do better in the future...

Where to get help if heat shrink butt connectors gets problem during the use?

Can we arrange the din rail terminal blocks shipment by ourselves or by our agent?

At YUEQING KAISEN TRADING CO., LTD, we support the idea of customers arranging the din rail terminal blocks shipment by yourselves or by your assigned agents. If...

Can we arrange the din rail terminal blocks shipment by ourselves or by our agent?

What kind of packing is provided for cable tag ?

YUEQING KAISEN TRADING CO., LTD has packages designed and made on our own to safeguard the cable tag . If you have special needs, we can also do some customization...

What kind of packing is provided for cable tag ?

Is electrical trunking tested before shipment?

Yes. electrical trunking will be tested before being delivered. Quality control tests are performed at various stages and the final quality test before shipping...

Is electrical trunking tested before shipment?

How to pay for pvc junction box ?

YUEQING KAISEN TRADING CO., LTD supports several types of payment methods, like open account, cash in advance, and L/C. There is no doubt that the payment method...

How to pay for pvc junction box ?

Does cord grip have warranty period?

YUEQING KAISEN TRADING CO., LTD provides warranty service related to the cord grip . If you experience quality problems with your products and would like to get...

Does cord grip have warranty period?

How long is the warranty period of commando socket ?

This answer to this question can be found at the "Product Details" of our official website, or through contacting us. Within the warranty period, YUEQING KAISEN TRADING CO...

How long is the warranty period of commando socket ?

How to extend electrical lugs warranty?

If you would like to extend the warranty period of electrical lugs , please consult our Customer Service Department for details. The extended warranty period is...

How to extend electrical lugs warranty?

Can rail din be customized?

Please consult YUEQING KAISEN TRADING CO., LTD Customer Service for a specific model. rail din , as one of our hot sales, has always been popular among different groups of people...

Can rail din be customized?

Can copper lug be made by any shape, size, color, spec. or material?

We offer ready-made as well as tailor-made copper lug . If the shape, size, color, material, or other aspects of our existing products do not meet your needs, tell...

Can copper lug be made by any shape, size, color, spec. or material?

How to go through the wire tags customization?

The definition of customization is that business activities are dominated by the needs of customers, and enterprises should provide products and services completely...

How to go through the wire tags customization?

What are raw materials for din railx production?

As an important part of producing din railx , the choice of quality raw materials is very important for producers. In addition, raw materials have a large impact on their prices...

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